Simple quesiton.
You want to buy some software. Who do you believe?
THIS?
A 1 star rating and 220 reviewers saying how they are disgusted with how intuit have finally made enemies of them.
I have used TurboTax for many years, but not any more.
Turbo is clunky and inelegant, but up to 2007 you could use it to do several returns. The 2008 version does not permit you to do that. Plus, Intuit has become more and more insistently intrusive.
This is a good year to try a competitor’s product.Intuit has been edging closer and closer to the edge of the cliff for years with the way they treat their customers… and now they’ve gone over the edge with the higher price and the hidden terms about a limit to one return. There was already a huge price increase last year when e-file suddenly cost a lot more money. The year before that, they forced me to use Deluxe because the feature set of the basic version was downgraded.
the offending product on Amazon
OR THIS:
This whole story demonstrates why:
a. User feedback is critcal for making good buying decisions
b. The internet is one giant conversation
c. greedy corporates who don’t get a + b and peddle substandard services and products deserve what they get in this age of the ‘conversation’
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